Return, Refund & Cancellation

Return, Refund & Cancellation Policy

At JK Software Infotech, we strive to ensure the best experience for our customers. Please read our Return, Refund & Cancellation Policy carefully.

1. Returns

Due to the nature of our services (custom software development, IT services), returns are generally not applicable. If you have issues with our service, please contact us to resolve the matter.

2. Refunds

Eligibility: Refunds will only be considered if there is a failure to deliver the agreed-upon services.

Process: To request a refund, please contact us at info@jksoftware.tech with your order details and reason for the refund request.

Timeframe: Approved refunds will be processed within 7-10 business days.

3. Cancellations

Service Cancellation: You can cancel your service agreement with us at any time by contacting us. However, payments made for services already rendered are non-refundable.

Project Cancellation: For ongoing projects, cancellation will be subject to a cancellation fee, depending on the stage of the project.

For any questions or concerns, please contact us at info@jksoftware.tech.

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